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Posts from the ‘Cloud’ Category

2014 Top Trends in Managing the Public Sector Workforce

At its recent annual board of advisors meeting, board members of The Workforce Institute™ discussed their predictions about the top trends of workforce management in 2014.
To take this a step further, let’s look at this through the lens of government and how (or if) it will impact the public sector specifically.

Making Data Small – The real value lies not in big data, but in the ability to make data small and actionable. Tools and technologies that enable organizations to do this are essential to carry this forward.

State and localities have powerful data at their fingertips to aid in efficiency, reduced costs, and better services to citizens. The ability to analyze trends such as overtime and absences are just two examples of how information can turn to knowledge.

To Cloud or Not to Cloud? – As more organizations look to move their HR systems to the cloud, practical advice on how to do so successfully will be needed. In addition, more will be written about why some organizations are choosing not to move to the cloud and the value of vendors that offer both options.

Both NASCIO (National Association of State CIO’s) and PTI (Public Technology Institute) continue to rank Cloud Services high on their priority lists.1,2 While IT staff and resource numbers fluctuate, and are sometimes outsourced, having an option to host or not lends the organization some flexibility to purchase and deploy HR systems unlike just 5 or 10 years ago.

The Workplace Goes Social – Social media has revolutionized the way people communicate in their personal lives but its impact has yet to be truly leveraged in the workplace. Social tools can drive manager and employee collaboration and knowledge acceleration.

Social media is making waves in government particularly in an effort to engage citizens. But is it working internally to connect departments and project teams?

Mobile Workforce Management – As employees continue to bring their own devices to work, employers will need to determine how to best use the technology to gain access to the information they need, to make frequent tasks simpler and less time consuming, and to keep employees happier and more engaged.

As the mass exodus of retirees comes upon government organizations, it’s going to be important to meet the demands of and attract a younger generation. A generation that does not remember life before mobile devices.

The Affordable Care Act – A year ago, most affected organizations probably thought that they would have a strategy in place by now, but with changes and delays to the process, most are still in a holding pattern.

There’s no stopping it, no matter how hard you wish! Public sector employers share the same responsibility as the private sector when it comes to complying with upcoming ACA regulations. A strategy has to include a way to have constant vigile over part-time hours to watch employees who teeter on the 30-hour threshold.

To read the full press release, go to: The Workforce Institute at Kronos Predicts Top Five Trends in Workforce Management for 2014

1 State CIO Priorities for 2014

2 City and County Technology Ins and Outs for 2014



Why is Security on NASCIO’s Top 10 This Year

Earlier this month the National Association of State Chief Information Officers (NASCIO) published their 2014 top 10 list for polices and technology issues facing state governments.  NASCIO Top 10  Security, consolidation, cloud services and enterprise portfolio management topped the list. While security has made the list the last several years, this year’s survey is the first time security has ranked #1.  “It is significant that security has now risen to the number one priority on our top 10 list,” said NASCIO President and Mississippi Chief Information Officer Craig Orgeron. “As I presented in congressional testimony before the Committee on Homeland Security last week, cyber-attacks against state governments are growing in number and becoming increasingly sophisticated. Security has to be the top priority for all sectors.”

In a March 2013 report by Government Security News on the topic of why government agencies are potential targets for security threats, Christopher Pogue, Director of Digital Forensics and Incident Response at Trustwave wrote…the retail industry emerged as the top target for cyber attacks in 2012, surpassing the food and beverage industry (2011) and the hospitality industry (2010). While government agencies did not emerge as a Top Three target, retail, food and beverage and hospitality services are provided within the government infrastructure and can be targeted by organized cyber-criminals in the same manner, which is why all government agencies must be vigilant and implement a thorough data security strategy.

Many government agencies store, process and transmit cardholder data.  Citizens pay taxes, fines and various permit fees with credit cards, either online or in person. So, how do government agencies know those citizens’ personal data is being protected?

After performing nearly 1,500 investigations during the past five years, Trustwave security experts know that it is only a matter of time before a government agency becomes a victim. Given the widespread ramifications of successfully breaching a government-owned payment system, businesses within the government infrastructure must act now and implement a thorough, in-depth cyber security plan, in addition to making sure they comply with the Payment Card Industry Data Security Standard, an information security standard created to increase controls around cardholder data to reduce credit card fraud.”

Why the City of Houston can’t have their Kronos cloud go down…


The following was originally posted on Working Smarter Café October 7, 2013

“5,800 people with guns line up outside my office…”

A few weeks ago, I was fortunate enough to hear from a Q&A panel of Workforce
Central in the Cloud
customers. They shared their cloud experiences, and
some funny stories. Don Pagel, the deputy director to the office of the mayor at
the City of Houston was one of the panelists. With a heavily unionized (and
armed) workforce on Kronos, today’s post headline was Mr. Pagel’s response to
the question, “What would happen if your system went down?” It was a joke, but
Don had some excellent advice for customers considering cloud, and for Kronos in
delivering the cloud experience. If you’re attending HRTech this week, and are interested
in hearing from a Kronos customer that really exercises their software, check
out Don’s conversation with Kronos CMO, Jim Kizielewicz, Tuesday,
Oct. 8, 2013 from 11:00 a.m.-12:15 p.m.